Frequently Asked Questions

1

How do I reach the Board?

PayHOA Login
2

Why is the Board concerning itself with... [Insert your issue]

Community Note
3

What gets enforced and when?

4

How do I pay my dues/assessment/fine?

Visit PayHOA
5

How do I submit for Architectural Review approval or Variances?

ACC Guidance
6

How do I get a gate "clicker" (remote)?

Amazon Link
7

How do I get a gate code or get added to the call box?

Visit PayHOA
8

What are the generic gate codes for delivery etc?

All Things Gate
9

Why is the gate open sometimes, but closed others, and the exit gate is closed all the time?

Survey Results
10

Can I put a Shed/Workshop/Outbuilding in my backyard?

ACC Guidance
11

Are we required to get permits from Dripping Springs for construction?

Hays County Permitting
12

Is there a Community Facebook group?

Saratoga Hills Facebook
13

Is there a "Resident Portal"?

Visit PayHOA
14

Handling Neighbor Complaints?

15

Where do I pay Dues? When?

Visit PayHOA
16

Do we allow solar panels?

ACC Guidance
17

Do we allow Fireworks or not? When?

Hays County Link
18

Do we have to follow Dripping Springs Dark Sky Ordinance? What is it?

Outdoor Lighting Ordinance
19

Can we add a cover to the mailboxes/landscape around mailboxes... etc?

20

Can we add hiking trails/trash cans/playscape at park, etc?

21

My Septic Light is on...what does that mean?

Great Septic Info
22

What does the Board decide alone vs the Community votes on?

Our ByLaws
23

I don't receive neighborhood emails! What do I do?

Visit PayHOA
24

Who do we use for trash service?

Waste Connections
25

Aren't there laws governing HOAs in Texas?

Texas Property Code
26

We're selling our home, how can we send the agent the HOA documents?

Publicly visible HOA Documents