Frequently Asked Questions

1

How do I reach the Board?

2

Why is the Board concerning itself with... [Insert your issue]

3

What gets enforced and when?

4

How do I pay my dues/assessment/fine?

5

How do I submit for Architectural Review approval or Variances?

6

How do I get a gate "clicker" (remote)?

7

How do I get a gate code or get added to the call box?

8

What are the generic gate codes for delivery etc?

All Things Gate

9

Why is the gate open sometimes, but closed others, and the exit gate is closed all the time?

10

Can I put a Shed/Workshop/Outbuilding in my backyard?

11

Are we required to get permits from Dripping Springs for construction?

Hays County Permitting

12

Is there a Community Facebook group?

Saratoga Hills Facebook

13

Is there a "Resident Portal"?

See Accounts Page

14

Handling Neighbor Complaints?

15

Where do I pay Dues? When?

See Payments Page

16

Do we allow solar panels?

17

Do we allow Fireworks or not? When?

Hays County Link

18

Do we have to follow Dripping Springs Dark Sky Ordinance? What is it?

Outdoor Lighting Ordinance

19

Can we add a cover to the mailboxes/landscape around mailboxes... etc?

20

Can we add hiking trails/trash cans/playscape at park, etc?

21

My Septic Light is on...what does that mean?

Great Septic Info

22

What does the Board decide alone vs the Community votes on?

23

I don't receive neighborhood emails! What do I do?

24

Who do we use for trash service?

25

Are there laws governing HOAs in Texas?

Texas Property Code

26

We're selling our home, how can we send the agent the HOA documents?

Publicly visible HOA Documents